Presenting Service the Ultimate Guid For the Foodservice Professional
Lendal H Kotschevar Phd Valentino Lucian Che
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Tipo: seminovo/usado
Editora: Wiley
Ano: 2006
Estante: Literatura Estrangeira
Peso: 747g
ISBN: 9780471475781
Idioma: Inglês
Cadastrado em: 21 de setembro de 2021
Descrição: Livro usado, capa brochura, formato 21x27cm, 255 páginas. Livro em Ótima conservação, livre de carimbo, assinatura, grifos e anotações. Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the managers role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager.
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